Terrorist customer

After 7 years with the same lenses I felt it was time for some new glasses. And conveniently enough my old glasses started falling apart, so I called the optician to book an eyetest.

"We will see you friday at 2.30 then.", the conversation with the optician receptionist ended. When she was struggling to enter my date of birth into their computer system I should have known something would go wrong. When I turned up on the friday at 2.20 I was told my appointment was not till 3.30, and if I insisted on rebooking to a convenient time for me, and if that had to be a saturday, "We're very busy on saturdays, so you have to make sure you turn up". I almost didn't.

I took my test results to the shop where I had found the glasses I liked and ordered my glasses. "We will call you when the are ready, in about 2 weeks". 2 weeks later I had had no call, or voicemail, so I called the store. "Your glasses arrived 5 days ago, but it looks like we had problems leaving you a message". That is why I left them both my homenumber and my mobile number! I collected my glasses and left without saying anything.

I'm a terrorist customer. I spread the word.